I would say that these findings are in line with my own experience. There have been occasions when I have attended hearings in cases where the parties were so far apart that it seemed impossible that any agreement could be reached, only to find that the CAFCASS officer had brought them together. Of course, success rates can vary, depending upon a number of factors, not least the skills of the CAFCASS officers involved and the time they have available to each case. Typically each conciliation meeting is allowed about thirty minutes - to expect all matters to be resolved long-term in such a short time is obviously a little unrealistic, although an agreement reached in conciliation can be the catalyst for better relations between the parents.
I know it won't go down well with fathers' rights groups, but I agree with this conclusion to the report:
The family justice system has been subject to sustained criticism over the last few years. The findings in this study suggest that some recent criticisms, particularly from fathers groups, are misplaced. The courts do appear to be relatively effective at ensuring that contact occurs. Two years after the initial conciliation appointment significantly more children were having contact, and more contact, than they had been prior to coming to court.
[Hat-tip to Current Awareness for pointing out this story and, in turn, to Charon QC for pointing out Current Awareness!]