Monday, April 27, 2009
All about cost?
I came across this article in a recent issue of Computing, regarding the government's decision to outsource the Child Maintenance and Enforcement Commission's computer system to Indian company Tata Consultancy Services ('TCS'). I don't want to get into a debate about offshore outsourcing or indeed about the merits of TCS, but it does bother me that the primary criterion for awarding the contract appears to be price, rather than fitness for purpose. Hopefully, my fears will prove unfounded, but we can't afford to have another computer disaster with the child support maintenance system.