I came across this article in a recent issue of Computing, regarding the government's decision to outsource the Child Maintenance and Enforcement Commission's computer system to Indian company Tata Consultancy Services ('TCS'). I don't want to get into a debate about offshore outsourcing or indeed about the merits of TCS, but it does bother me that the primary criterion for awarding the contract appears to be price, rather than fitness for purpose. Hopefully, my fears will prove unfounded, but we can't afford to have another computer disaster with the child support maintenance system.
Monday, April 27, 2009
All about cost?
I came across this article in a recent issue of Computing, regarding the government's decision to outsource the Child Maintenance and Enforcement Commission's computer system to Indian company Tata Consultancy Services ('TCS'). I don't want to get into a debate about offshore outsourcing or indeed about the merits of TCS, but it does bother me that the primary criterion for awarding the contract appears to be price, rather than fitness for purpose. Hopefully, my fears will prove unfounded, but we can't afford to have another computer disaster with the child support maintenance system.
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Let's hope the whole thing falls flat on it's arse. It's no place for Government, let alone India. Needs to go back to the courts, the rigid formula based model has been an impossible sell with no moral authority which most divorced fathers bitterly hate and wish the death of.
ReplyDeleteI think you may have a point.
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