Help for separating parents at their fingertips as new web app launches. A third of children now live in separated families

The Department for Work and Pensions has issued the following press release:

For the first time, the 300,000 families undergoing separation every year in Britain will be able to get free online advice tailored to their needs.

The Government is today (Thursday) launching an easy-to-use web app, called "Sorting out Separation", featuring an innovative and interactive tool, which offers parents personalised advice and shows where they can access further support.

Around five million parents have gone through separation and the new figures show over four million children now live in separated families - equal to a third of children in Britain.

However, a YouGov poll out today commissioned by the DWP reveals that more than half of parents (52%) find it hard to access help and support they need when they separate.

Work and Pensions Minister, Steve Webb, said:

"Parents tell us they don’t know where to turn for support when they’re going through a separation. A third of British children now live in separated families and it’s vital we help parents to access better advice. Parents working together is in the best interests of the children, and more collaboration helps minimise the impact of separation on them.

"That’s why we’re launching a new web app, named Sorting out Separation and hosted by leading parenting websites, to give people support tailored to their needs."

Sorting out Separation is a one-stop-shop for any parent going through a separation. It covers everything from how to avoid a separation to coping with the emotional impact of breaking up, accessing legal or housing support and arranging child maintenance. The web app will be hosted by a range of leading family websites, starting with the likes of Relate, National Family Mediation, Mumsnet,, Gransnet and Wikivorce.

Other findings from the new YouGov survey show:

39% of parents didn't access any professional support when they separated from their partners, of whom 25% said it was because they couldn't find the right help or support or felt embarrassed.
Of those parents who did seek professional help, 27% of them felt they received conflicting advice.

The Department for Work and Pensions worked closely with the Department for Education and Ministry of Justice in developing the new service, in conjunction with the voluntary and community sector. It forms part of a £20m fund announced earlier this year to help support separating parents.

Ruth Southerland, CEO of Relate, commented:

"We know more than anyone the profound difficulties that relationship breakdown can throw up for people. Finding the support to overcome these issues can be challenging, so the Government should be commended for introducing this new web app. We're pleased that it will help people identify the help they need and direct them to support - and we're proud to be hosting it."

Justine Roberts, CEO and Co-Founder of Mumsnet, said:

"The beauty of this new service is that parents thinking of separating won't need to go to great lengths to seek it out. We're pleased the Government is using technology cleverly to bring resources to the people who need it."

Ken Sanderson, CEO of Families Need Fathers, also welcomed the app:

"We’re very happy to be involved in this initiative. We’re confident it will help separating families more easily access the wealth of specialist support services out there to help them reach arrangements focused on what’s best for their children."


  1. Is this the "hub" they were talking about, John?

    (hopes not)

    1. I don't think so, but I've never really understood what they mean by 'hub'.

      Wish they would speak in plain English...


Post a comment

Thank you for taking the time to comment on this post. Constructive comments are always welcome, even if they do not coincide with my views! Please note, however, that comments will be removed or not published if I consider that:
* They are not relevant to the subject of this post; or
* They are (or are possibly) defamatory; or
* They breach court reporting rules; or
* They contain derogatory, abusive or threatening language; or
* They contain 'spam' advertisements (including links to any commercial websites).
Please also note that I am unable to give advice.